Role

Role

UI/UX Designer

Duration

Duration

5 weeks

Target Market

Target Market

Content Creators

Platform

Platform

Desktop

Tools

Tools

Figma, Canva, Slack, Zoom, Google Form/Meet, Miro, Confluence, Jira, Github (Linked)

Figma, Canva, Slack, Zoom, Google Form/Meet, Miro, Jira, Confluence, Github (Linked)

Challenge

Challenge

Challenge

The pressure to maintain a flawless online presence is leading to burnout and diminishing the effectiveness of content creator’s efforts.

  • Time: Coming up with content for social media announcements takes up precious time.

  • Effort: Writing content that is fresh, engaging, and appropriate to the social media platform requires effort and concentration

  • Quality: Without enough time and energy, both quality and quantity of social media posts will suffer

Solutions

Solutions

Solutions

CommitAI takes care of generating and posting the user’s social media content, saving time and effort for Communiti Platform's users.

  • Adaptable Parameters: Curate a social media post that meets content type, size and tone specifications.

  • AI Generation: Use AI to generate the social media content. Edit and change as desired.

  • Post to Social Media: Seamlessly post the generated content to your account

🚀 Velocity 1

🚀 Velocity 1

🚀 Velocity 1

Defining Product Strategy

Target Audience :

  • Communiti Platform's user

  • Content Creators

  • Digital Marketers

  • Businesses

  • Managers

Where we play

Analyzing market landscape and competitos

🌟 Takeaways

  • Platform-Specific Content Optimization

    • Objective: Create content that is automatically tailored for different social media platforms, taking into account their unique formats and user engagement strategies.

    • Key Metrics: Increase in user-reported content effectiveness, growth in audience reach per platform, and user satisfaction with the platform-specific output.

  • Social Media Integration and Automation

    • Objective: Facilitate direct content posting and scheduling to social media platforms through deep integration, reducing the manual effort required for content distribution.

    • Key Metrics: Reduction in manual content management time, increase in posting frequency, and improved ease of use as reported by users.

  • Targeted Marketing and User Acquisition

    • Objective: Execute precise marketing campaigns to attract community managers by demonstrating the unique capabilities of our tool for social media content creation.

    • Key Metrics: Increase in the community manager user base, higher conversion rates from targeted campaigns, and feedback on campaign effectiveness

🌟 Takeaways

  • Platform-Specific Content Optimization

    • Objective: Create content that is automatically tailored for different social media platforms, taking into account their unique formats and user engagement strategies.

    • Key Metrics: Increase in user-reported content effectiveness, growth in audience reach per platform, and user satisfaction with the platform-specific output.

  • Social Media Integration and Automation

    • Objective: Facilitate direct content posting and scheduling to social media platforms through deep integration, reducing the manual effort required for content distribution.

    • Key Metrics: Reduction in manual content management time, increase in posting frequency, and improved ease of use as reported by users.

  • Targeted Marketing and User Acquisition

    • Objective: Execute precise marketing campaigns to attract community managers by demonstrating the unique capabilities of our tool for social media content creation.

    • Key Metrics: Increase in the community manager user base, higher conversion rates from targeted campaigns, and feedback on campaign effectiveness

🌟 Takeaways

  • Platform-Specific Content Optimization

    • Objective: Create content that is automatically tailored for different social media platforms, taking into account their unique formats and user engagement strategies.

    • Key Metrics: Increase in user-reported content effectiveness, growth in audience reach per platform, and user satisfaction with the platform-specific output.

  • Social Media Integration and Automation

    • Objective: Facilitate direct content posting and scheduling to social media platforms through deep integration, reducing the manual effort required for content distribution.

    • Key Metrics: Reduction in manual content management time, increase in posting frequency, and improved ease of use as reported by users.

  • Targeted Marketing and User Acquisition

    • Objective: Execute precise marketing campaigns to attract community managers by demonstrating the unique capabilities of our tool for social media content creation.

    • Key Metrics: Increase in the community manager user base, higher conversion rates from targeted campaigns, and feedback on campaign effectiveness

Prioritize MVP

To ensure our MVP delivers the most value to users within our time and budget constraints, we're prioritizing features based on user insights. We'll be conducting surveys to gather user feedback and understand which features are most important to them. We have to go with the desktop view design because this is an add- on feature for the Communiti platform which is a desktop version that is mobile responsive.

Hypothesis

Managers have a harder time coming up with ideas for text contents over visual contents

Managers use LinkedIn to post professional posts and connect with other professionals in their related field.

Majority of managers use more than 1 platform to create content and they find it difficult to keep track of everything

>> 55% + then hypothesis is true

Target audience for survey:

Social Media Managers, Community Managers, Digital Mangers and Content Creators

Results:

  • 7 Females | 5 Males

  • Aged from 18 - 49 years old

100%

Use LinkedIn to post professional posts

75%

Find it harder to generate text content than visual content, majority uses Canva

65%

Use more than one platforms to generate content.

🌟 Key Insights:

  • Confirming Hypothesis: We were able to confirm our hypothesis are true and from there we were able to narrow down our focus for this MVP.

  • LinkedIn: Because we are aiming for a very focused group of user, which are managers and professional content creators, we will focus on perfecting the happy path of creating content for LinkedIn posts for the user.

  • Text based content over image: Majority of the users did not seem to have a problem with creating visual assets for their posts, whether from using Canva or having designated visual contents that they need to push out for their jobs. Therefore, for this MVP, we will be focusing on generating text contents for the users.

🌟 Key Insights:

  • Confirming Hypothesis: We were able to confirm our hypothesis are true and from there we were able to narrow down our focus for this MVP.

  • LinkedIn: Because we are aiming for a very focused group of user, which are managers and professional content creators, we will focus on perfecting the happy path of creating content for LinkedIn posts for the user.

  • Text based content over image: Majority of the users did not seem to have a problem with creating visual assets for their posts, whether from using Canva or having designated visual contents that they need to push out for their jobs. Therefore, for this MVP, we will be focusing on generating text contents for the users.

Design Artifacts

From the user research, we were able to come up with the design artifacts to help the PM, designers as well as developers understand the product that we are building a little bit better. This helped the developers research OpenAI docs, create utility function templates for OpenAI requests more efficiently earlier in the process.

🌟 User Persona

Creating the persona helped us organize the user thought process and highlighting their challenges, pains, needs and goals to make sure our design will solve the problem that they are facing.

🌟 Empathy Mapping

Working alongside with another designer and our PM, in order for us to be on the same page and understand the user better, we collaborated to visualize and map out user behavior and actions towards various scenarios. Through this process, we identified a key user frustration: difficulty in formulating prompts for ChatGPT. Users struggled to know what to write to get the desired output, and whether ChatGPT would tailor the content to the intended audience. This later on helped us identify our parameters for the user input.

🌟 User Journey

From there, we were able to map out a User Journey. There are 3 different stages when it comes to creating a content. In order for us to design a better user experience while staying within the project scope, the User Journey helped us convergent and focus on designing the content creation stage due to the most friction user faces throughout the entire flow. Creating user journeys has been invaluable. It allows us to gain a deep understanding of user struggles, ensuring we design products that effectively address their needs.

🌟 Prioritizing Feature

Through ongoing communication with our PM and engineers, we collaboratively defined the project scope from a development perspective. This involved prioritizing features with the designer, the PM and engineers, ensuring alignment with the MVP goals. This iterative process allows us to deliver a user-centric design that's both detailed and feasible within project constraints.

🌟 User Flow

This user flow maps out the main flow for users to create and post content on LinkedIn. We'll leverage the prioritized features list, focusing on the essential functionalities for our MVP.

🚀 Velocity 2

🚀 Velocity 2

🚀 Velocity 2

Wireframes and Testing

From the sketches we were able to do some user testings and found that most users think this layout is too cramped and confusing. This is where we work with the engineers to help them visualize and start to build the skeleton for our product.

Mid Fidelity

🌟 We opted for the vertical layout but recognized an opportunity to further enhance user experience. To achieve a cleaner and less cluttered design, we're focusing on refining the parameters for our AI model. This is crucial, as precise parameters ensure the best possible results and differentiate us from services like ChatGPT.

🚀 Velocity 3

🚀 Velocity 3

🚀 Velocity 3

Update Design & Establish Design System

We decided to revisit our surveys, to see what we could find that would help us define the parameters better. From there we were able to narrow down to these choices.

Type of post : Update/Achievement, Event Announcement, Job Opportunity, Educational Content, Industry Insights

Tone of post: Professional, Witty, Appreciative, Casual, Engaging, Motivating

We decided to revisit our surveys, to see what we could find that would help us define the parameters better and we found 2 responses that ultimately helped us define a better parameters

Type of post : Update/Achievement, Event Announcement, Job Opportunity, Educational Content, Industry Insights

Tone of post: Professional, Witty, Appreciative, Casual, Engaging, Motivating

We decided to revisit our surveys, to see what we could find that would help us define the parameters better. From there we were able to narrow down to these choices.

Type of post : Update/Achievement, Event Announcement, Job Opportunity, Educational Content, Industry Insights

Tone of post: Professional, Witty, Appreciative, Casual, Engaging, Motivating

🌟 Because this feature is on the Communiti platform, we decided to name our product CommitAI. At CommitAI, we are committed to make the user's life easier!

🌟 Because this feature is on the Communiti platform, we decided to name our product CommitAI. At CommitAI, we are committed to make the user's life easier!

🌟 Because this feature is on the Communiti platform, we decided to name our product CommitAI. At CommitAI, we are committed to make the user's life easier!

How do we know the design is successful?

🌟 Usability | 90% of users successfully created content using CommitAI without asking for clarifications.

🌟 Usability | 90% of users successfully created content using CommitAI without asking for clarifications.

🌟 Usability | 90% of users successfully created content using CommitAI without asking for clarifications.

🌟 Efficiency | 100% of the users take under 3 minutes to create content for LinkedIn using CommitAI compared to our competitors.

🌟 Efficiency | 100% of the users take under 3 minutes to create content for LinkedIn using CommitAI compared to our competitors.

🌟 Efficiency | 100% of the users take under 3 minutes to create content for LinkedIn using CommitAI compared to our competitors.

🌟 Accessibility | Color contrast ratio for text and background for the design are all rated good or above for accessibility.

🌟 Accessibility | Color contrast ratio for text and background for the design are all rated good or above for accessibility.

🌟 Accessibility | Color contrast ratio for text and background for the design are all rated good or above for accessibility.

Design System

🌟 Establishing a Design System for a seamless developer hand-off, this was a great opportunity for us designers to ask the devs questions for product refinement.

Since the Communiti Platform is still in its early stages. We followed the existing Color System of the platform and added extra shades and some other components that were not made yet. We also improved the typography structure as there were more features added to this phase of the design.

🚀 Orbit Optimization and Pitch Night

🚀 Orbit Optimization and Pitch Night

🚀 Orbit Optimization and Pitch Night

Final stages

🌟 Designers often have a keen eye for little details, and by collaborating togehter, they can help developers code more efficiently with accurate specifications in refining the product.

Pitch Night

🌟 Our team won first place for this phase of makeitMVP - Launch Academy

🌟 Judges were Ruben Harris, CEO of Career Karma, Rebeca Kaplan, founder of Sprintfolio, Chandler Malone, CEO of Path , Curtis Olivares, Founder of Parachute, and Paola S from pre.dev

🌟 I gained "Most Growth" Award

🌟 Key Learnings

  • Collaborations: PIVOT! PIVOT! Designers, developers and our PM working together and learned to communicate better to deliver our product on time due to the sudden change in team members on the dev's side. They have to delegate more tasks within 1 and a half week. We decided to minimize their tasks as much as possible and communicate clearly to see what falls within their scope and what doesn't.

  • New Tools: I learned how to use Jira and Confluence for the first time to help manage our tasks and project progress more efficiently.

  • Project Scoping: Dream big but do it in incremental steps.

🌟 Biggest Challenges

  • Prioritizing MVP features

  • Sharing PM duties across the team

  • Team Shuffling

🌟 Top Wins

  • Successfully collaborating to deploy an MVP

  • Ability to pivot and be resilient

  • Implementing new technologies

Product Demo

🌟Enjoy our product demo here:

🚀 Next Steps

🚀 Next Steps

🚀 Next Steps

🌟 Social Media: Integrating CommitAI across all social media platform

🌟 Social Media: Integrating CommitAI across all social media platform

🌟 Social Media: Integrating CommitAI across all social media platform

🌟 New Features: Users have the option to add attachments, and schedule content to be published later,

🌟 New Features: Users have the option to add attachments, and schedule content to be published later,

🌟 New Features: Users have the option to add attachments, and schedule content to be published later,

Thank you!

Looking forward to hearing from you.

Thank you!

Looking forward to hearing from you.

Thank you!

Looking forward to hearing from you.